Terms and conditions
The web site and shop www.drdenim.com (the “Site”) is run by Dr Denim Web AB, a legal entity incorporated in Sweden with company registration number 556901-9697, Kungsgatan 7A, SE-411 19 Göteborg, referred to below as ”Drdenim.com” or ”we/us”.
These Terms & Conditions govern the use of the Site, including the purchase of any products through the Site. You must accept these Terms & Conditions, in full, before using the Site or purchasing any products through the Site. You accept these Terms & Conditions by doing any of the following:
(1) Clicking on or selecting “accept” or “agree” when presented with these Terms & Conditions on the Site;
(2) Registering a user account on the Site; or
(3) Otherwise using the Site or purchasing any products through the Site.
If you are below 18 years of age, you need permission from a parent or guardian to purchase products from the Site. You represent that all personal information provided by you when placing an order or registering a user account are is correct.
Other purchase terms
The Site may contain notices of other terms and conditions, which may be applicable to the purchase of certain products or to all products (which may include payment terms, shipping terms and return policies). All such other terms and conditions are hereby incorporated into, and made a part of, these Terms & Conditions. All references to these Terms & Conditions shall include all such other terms and conditions.
Changes to terms & conditions
We may modify these Terms & Conditions at any time by posting a revised version on the Site. If you have registered a user account on the Site, we may notify you of any modifications using the email address associated with your user account, but we are not obligated to do so. The modified terms will become effective 30 days after they were posted on the Site or if we notify you by email, as stated in the email message. By using the Site or purchasing any products after the effective date of any modifications to these Terms & Conditions, you agree to be bound by the modified terms. We last modified these Terms & Conditions on the date listed at the beginning.
Please see our Privacy Notice, which governs the Site and information collected through the Site.
Ordering and payment terms
All purchases are subject to our Ordering and Payment Terms.
Returns and withdrawals
All purchases are subject to our Return and Withdrawal Policy.
We attempt to be as accurate as possible in portraying our products. However, we do not warrant that product descriptions or other information on the Site is accurate, complete, reliable, current, or error-free. If a product sold by us is not as described, your sole and exclusive remedy is to return it in unused condition in accordance with our Return and Withdrawal Policy. Without limiting the foregoing, we cannot guarantee that the colors which you see on the Site perfectly reflect the real colors of the products. What you see on your screen is determined, among other things, by the settings on your device, the inherent qualities of your screen as well as natural variation in production.
Transport risk and risk of loss
We cover the transport risk until your order is delivered by the carrier to the shipping address. This means that we are liable in the event that your items disappear before delivery or are damaged in transit. If you notice that the packaging is damaged by the time you pick up or receive your order, please report the damage to the carrier promptly. Such damage must be reported regardless of whether the items are damaged or not.
If your items are damaged or lost during transport, you must notify us within a reasonable time frame and no later than 30 calendar days after the delivery date, in the case of damaged items, or after the scheduled or estimated delivery date, in the case of lost items. If you do not notify us within a reasonable time frame, you are liable for full payment of the order. If you wish to return goods, the transport risk is on your account. For further information about returns, see our Return and Withdrawal Policy.
Claims and faulty items
If you receive a defective product you have the right to file a complaint within three years from the date of delivery - provided that the product was defective at the time of delivery. If you observe a deficiency of the product/products ordered by you, it is important that you – as soon as possible – contact and inform us of in which way you consider the product being faulty. Please note that you must notify us of your claim within reasonable time after discovering the deficiency. If you raise your claim within two months of discovering the deficiency, you have raised your claim within reasonable time. Please contact us on firstname.lastname@example.org.
When we have received information as well as the returned product from you, we will make an assessment of whether the product is defective. Your sole and exclusive remedy for any defects in our products is to obtain a refund in accordance with our Return and Withdrawal Policy as soon as possible, but no later than within 30 days from the day we received the product from you. Please note that you stand the risk of transport of the product to Dr Denim (namely the risk that the product is lost or damaged during the transport)
Reviews and comments
The Site may permit users to post reviews or comments, or to submit suggestions, ideas, comments, questions, or other information. If you post or submit any of the foregoing you represent and warrant that it is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any of the foregoing. We reserve the right (but not the obligation) to remove or edit the foregoing, but we do not regularly review posted content.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
EXCEPT AS OTHERWISE EXPRESSLY SET FORTH IN THESE TERMS & CONDITIONS, THE SITE AND THE PRODUCTS SOLD ON THE SITE ARE PROVIDED “AS IS.” WE HEREBY DISCLAIM ALL REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE SITE AND THE PRODUCTS SOLD ON THE SITE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING UNDER OR IN CONNECTION WITH THIS AGREEMENT, WHETHER ARISING IN CONTRACT, TORT OR OTHERWISE.
IN NO EVENT SHALL OUR AGGREGATE LIABILITY TO YOU ARISING UNDER OR IN CONNECTION WITH THIS AGREEMENT EXCEED THE GREATER OF (A) US $100 OR (B) THE TOTAL PURCHASE PRICE OF THE PRODUCTS GIVING RISE TO THE RELEVANT CLAIM.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Applicable law; disputes
These general terms and conditions, and your use of drdenim.com, are subject to Swedish law and any disputes shall be settled by Swedish court of law. In the event of disputes, Dr Denim will follow the National Board for Consumer Disputes’ (“Allmänna Reklamationsnämnden”) proposals for settlement.
In the event of disputes with a business settled in the European Union you may also use the online dispute resolution that is available on the EU website, https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage.
All rights to material featured on the Site, such as trademarks, text, images, graphics, drawings, photographs or other material (collectively referred to as ”content”) belongs to us or our licensors. Duplication, copying, transfer, sale or other forms of use of such content - for commercial as well as non-commercial use - is prohibited without prior written approval from us. This means that you are not permitted to transfer such content to your own web site or copy/spread the content in other ways.
We reserve the right to cancel orders and payments in the event of suspected fraud. All cases of suspected fraud will be monitored manually and reported to the appropriate authorities.
Drdenim.com uses SSL (Secure Socket Layer) which is a protocol for secure data transfer over the Internet (and other networks).
These Terms & Conditions, and the rights and obligations which result from your purchases on Drdenim.com, cannot be assigned or transferred to other parties by you. We may, however, assign or transfer our rights and obligations under these Terms & Conditions.
These Terms & Conditions contain the entire agreement between you and us regarding the subject matter hereof.
If any of the provisions in these Terms & Conditions is deemed invalid, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.
Contact Dr Denim
You are always welcome to contact us by the following means:
Phone: +46 (0)31291991
Post: Dr Denim AB, Kungsgatan 7A, 411 19 Göteborg, Sweden
Use of personal data
The web shop drdenim.com is run by Dr Denim Web AB, a legal entity incorporated in Sweden with company registration number 556901-9697, Kungsgatan 7A, SE-411 19 Göteborg, referred to below as ”drdenim.com” or ”we/us”. We, Dr Denim Web AB, running the drdenim.com web shop, will handle your personal data. Dr Denim, in this context, means the group of associated companies which includes Dr Denim Web AB. The primary purpose of using your personal data is for us to be able to fulfil our obligations towards you as a customer of ours, partly by personalizing our website. Your personal data may also be used to provide you with relevant information and offers from us. This means that Dr Denim will use your data for marketing purposes. The information which we will use is primarily the data you provide when creating a user account with drdenim.com and/or make a purchase. By approving these terms, you agree to allow us to use your data as explained above. According to § 26 Personal Data Act (“personuppgiftslagen”) you have the right to once annually obtain from us, free of charge, information about which of your personal data we have on record, how the data is being used and wherefrom it was obtained. Such requests are to be made in writing. You also have the right to request correction of erroneous personal data as well as withdraw any previous agreements concerning use of your personal data. Drdenim.com processes your personal data with utmost caution and guarantees that your data will only be used by Dr Denim. Dr Denim will not, without your prior approval, pass on your data other than where required by law, if necessary in relation to your purchase of a product or service from Dr Denim or if Dr Denim deems it necessary to protect and defend rights or property belonging to Dr Denim.
Data use for marketing purposes
Data which you submit directly or indirectly to Dr Denim may be used for marketing purposes and to ensure that the content and services provided by us and our partners suit you and your interests.